suddenly lost cd dvd drives

I just lost my two burners, a cd and a dvd. They were working properly about an hour ago. They work fine xp pro (I'm dual booting) and the mobo sees them. They will not properly install in Vista (yellow exclamation marks in device manager next to them). Of course I've uninstalled and reinstalled them both numerous times. Anyone??? Thanks. Frank

Me to. I was installing an application from my cd drive - rebooted and both my internal cd and dvd drives now have the yellow exclamation marks against them. Details in CP show error code 39 stating corrupt or missing driver files. Point vista to the drivers and it just reports error installing. Help appreciated !! cheers Maurice
"fb" wrote:

I just lost my two burners, a cd and a dvd. They were working properly about an hour ago. They work fine xp pro (I'm dual booting) and the mobo sees them. They will not properly install in Vista (yellow exclamation marks in device manager next to them). Of course I've uninstalled and reinstalled them both numerous times. Anyone??? Thanks. Frank

Me to. I was installing an app from cd, rebooted and both my internal cd and dvd drives have the yellow exclamation marks next to them. CP shows an error 39 and states corrupt or missing driver files. Point Vista to the drivers and it reports an error installing. Help appreciated. cheers Maurice
"fb" wrote:

I just lost my two burners, a cd and a dvd. They were working properly about an hour ago. They work fine xp pro (I'm dual booting) and the mobo sees them. They will not properly install in Vista (yellow exclamation marks in device manager next to them). Of course I've uninstalled and reinstalled them both numerous times. Anyone??? Thanks. Frank

Hi Frank,
there are no ASPI (Adaptec) Drivers in the System. After Installing the Drivers it will be OK.
John
"maurice" schrieb im Newsbeitrag

Me to. I was installing an app from cd, rebooted and both my internal cd and dvd drives have the yellow exclamation marks next to them. CP shows an error 39 and states corrupt or missing driver files. Point Vista to the drivers and it reports an error installing. Help appreciated. cheers Maurice
"fb" wrote:
I just lost my two burners, a cd and a dvd. They were working properly about an hour ago. They work fine xp pro (I'm dual booting) and the mobo sees them. They will not properly install in Vista (yellow exclamation marks in device manager next to them). Of course I've uninstalled and reinstalled them both numerous times. Anyone??? Thanks. Frank

Did either of you install the Kodak Easyshare software? It has this nasty side-effect on Vista.
"maurice" wrote:

Me to. I was installing an application from my cd drive - rebooted and both my internal cd and dvd drives now have the yellow exclamation marks against them. Details in CP show error code 39 stating corrupt or missing driver files. Point vista to the drivers and it just reports error installing. Help appreciated !! cheers Maurice
"fb" wrote:
I just lost my two burners, a cd and a dvd. They were working properly about an hour ago. They work fine xp pro (I'm dual booting) and the mobo sees them. They will not properly install in Vista (yellow exclamation marks in device manager next to them). Of course I've uninstalled and reinstalled them both numerous times. Anyone??? Thanks. Frank

So how do you fix this problem, im having the same problem
"fb" wrote:

I just lost my two burners, a cd and a dvd. They were working properly about an hour ago. They work fine xp pro (I'm dual booting) and the mobo sees them. They will not properly install in Vista (yellow exclamation marks in device manager next to them). Of course I've uninstalled and reinstalled them both numerous times. Anyone??? Thanks. Frank

Please can someone help with this???????? I'm having the same problem, however, Device manager will not even find them!! They were working perfect in RC1 until about a week ago, then they just disappeared?? I even thought about going back to XP, but cant find any means of uninstalling RC1 and with no drives, cant just re-install over the top. There is no way I'm going down the Daemon tools/ Alcohol 120% route again. Hope someone can figure this out. Cheers, Lee.........

Try booting from a cd or dvd, just to test if it isn't a hardware problem... Does the BIOS find them?
"Capriman" wrote in message

Please can someone help with this???????? I'm having the same problem, however, Device manager will not even find them!! They were working perfect in RC1 until about a week ago, then they just disappeared?? I even thought about going back to XP, but cant find any means of uninstalling RC1 and with no drives, cant just re-install over the top. There is no way I'm going down the Daemon tools/ Alcohol 120% route again. Hope someone can figure this out. Cheers, Lee.........

My CD/DVD drives would disappear in RC1 and loading RC2 brought them back. While on RC1, I tried the registry hack in a knowledgebase article only to find the registry was corrupt for my CD drive. Again, when I loaded RC2, all it well now with the CD/DVD.
HTH,
Chris
"Photubias" wrote in message

Try booting from a cd or dvd, just to test if it isn't a hardware problem... Does the BIOS find them?
"Capriman" wrote in message
Please can someone help with this???????? I'm having the same problem, however, Device manager will not even find them!! They were working perfect in RC1 until about a week ago, then they just disappeared?? I even thought about going back to XP, but cant find any means of uninstalling RC1 and with no drives, cant just re-install over the top. There is no way I'm going down the Daemon tools/ Alcohol 120% route again. Hope someone can figure this out. Cheers, Lee.........

http://support.microsoft.com/kb/320553 - I just did method 1 on RC1, but had no Upperfilters, so deleted Lowerfilters and rebooted. It worked.
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Update to my previous post- This worked only on first boot then I had a multitude of problems as yet unresolved. Use the link, but DO NOT just delete Lowerfilters! Good luck. I wil repost if I find the complete solution.
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Ok, got it working- I first restored the registry key mentioned in http://support.microsoft.com/kb/320553 from the exported back-up, then set permissions for all the vaules to administrator as owner, then deleted all the value keys in right pane except the top one which was denied, then restarted, uninstalled the cd/dvd drive, then restarted and it worked. I do not know if one need go through all these steps, but it worked this way.
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On Wed, 11 Oct 2006 21:35:43 +0530, lewaldo wrote:

Ok, got it working- I first restored the registry key mentioned in http://support.microsoft.com/kb/320553 from the exported back-up, then set permissions for all the vaules to administrator as owner, then deleted all the value keys in right pane except the top one which was denied, then restarted, uninstalled the cd/dvd drive, then restarted and it worked. I do not know if one need go through all these steps, but it worked this way.

All I did was delete the "Upper Limit" key, and my DVD drive was restored. Haven't had any problems since.
My problem with a missing DVD drive seems to start if I leave a disk in the drive for any length of time.
Thank God I run Vista RC2 on my Apple Intel iMac 17", so I can reboot into OS X to eject a CD/DVD disk which gets stuck. However, this does NOT restore the DVD drive to Vista.
Only the solution in the above Microsoft Support article works for me. I didn't have to set permissions, etc. I had already set my account as the Owner of the machine.
Donald L McDaniel Please reply to the original thread and newsgroup. ---------------------------------------------------------

Ok, tried everything as mentioned above, no joy!! The problem I've got, is that the drives are not appearing in either the 'My computer' pane, or the Device Manager.?? Tried scanning for hardware changes but nothing. Anyone got any other ideas??

If they do not appear in the device manager, that would make me believe it is something else. To they appear in the list at first boot or in BIOS? (This can be accessed by presses F2 or F12 at first boot) If they are not in BIOS then it would make me believe it is a hardware issue. Make sure the drives are plugged in correctly, or try using a different cable
"Capriman" wrote:

Ok, tried everything as mentioned above, no joy!! The problem I've got, is that the drives are not appearing in either the 'My computer' pane, or the Device Manager.?? Tried scanning for hardware changes but nothing. Anyone got any other ideas??

Hi, Just to let you know the same thing happened to me - suddenly lost the D: drive (DVD) for no reason. I did the suggested Regedit hack and removed only the Lowerlimit value and everything seems OK. Good luck.
"danz" wrote:

If they do not appear in the device manager, that would make me believe it is something else. To they appear in the list at first boot or in BIOS? (This can be accessed by presses F2 or F12 at first boot) If they are not in BIOS then it would make me believe it is a hardware issue. Make sure the drives are plugged in correctly, or try using a different cable
"Capriman" wrote:

Ok, tried everything as mentioned above, no joy!! The problem I've got, is that the drives are not appearing in either the 'My computer' pane, or the Device Manager.?? Tried scanning for hardware changes but nothing. Anyone got any other ideas??

Sorry - forgot to mention key: HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E965-E325-11CE-BFC1-08002BE10318}
"Sgt_Bilko" wrote:

Hi, Just to let you know the same thing happened to me - suddenly lost the D: drive (DVD) for no reason. I did the suggested Regedit hack and removed only the Lowerlimit value and everything seems OK. Good luck.
"danz" wrote:
If they do not appear in the device manager, that would make me believe it is something else. To they appear in the list at first boot or in BIOS? (This can be accessed by presses F2 or F12 at first boot) If they are not in BIOS then it would make me believe it is a hardware issue. Make sure the drives are plugged in correctly, or try using a different cable
"Capriman" wrote:

Ok, tried everything as mentioned above, no joy!! The problem I've got, is that the drives are not appearing in either the 'My computer' pane, or the Device Manager.?? Tried scanning for hardware changes but nothing. Anyone got any other ideas??

so how did u solve this problem?
"fb" wrote:

I just lost my two burners, a cd and a dvd. They were working properly about an hour ago. They work fine xp pro (I'm dual booting) and the mobo sees them. They will not properly install in Vista (yellow exclamation marks in device manager next to them). Of course I've uninstalled and reinstalled them both numerous times. Anyone??? Thanks. Frank

i tried to ge rc2 mine tells me it will not work so now what
"Skyway" wrote:

My CD/DVD drives would disappear in RC1 and loading RC2 brought them back. While on RC1, I tried the registry hack in a knowledgebase article only to find the registry was corrupt for my CD drive. Again, when I loaded RC2, all it well now with the CD/DVD.
HTH,
Chris
"Photubias" wrote in message Try booting from a cd or dvd, just to test if it isn't a hardware problem... Does the BIOS find them?
"Capriman" wrote in message
Please can someone help with this???????? I'm having the same problem, however, Device manager will not even find them!! They were working perfect in RC1 until about a week ago, then they just disappeared?? I even thought about going back to XP, but cant find any means of uninstalling RC1 and with no drives, cant just re-install over the top. There is no way I'm going down the Daemon tools/ Alcohol 120% route again. Hope someone can figure this out. Cheers, Lee.........